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Shipping, Refund & Returns Policy
OVERVIEW
District Bicycle Company offers a 30 day return or exchange policy for any items that are unused and in original packaging and have a purchase record. If no purchase record is available in store credit can be issued. Any returns of new product completed after 30 days of purchase will be assessed a restocking fee.
Any warranty issues will be dealt with through appropriate channels according to manufacturer’s policy.
All Bikes, Sale Items, Under Garments and Helmets are Final Sale and CANNOT be refunded.
Shipping Options
- Shipping options are available for apparel and accessory items.
- In-store pickup is available and free for all items, including bikes.
- Orders usually ship within one business day of being placed. Next-day (overnight) orders are usually delivered by the end of the following day.
- Some items may be subject to additional shipping and handling charges because of size or weight.
- Shipping currently only available to BC, Alberta and Saskatchewan
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